
Quality Auditing and Consultancy


Auditing and Quality Checks
We have over 20 years’ experience auditing and quality benchmarking residential care and support services. This includes both adults and children services. Achieving outstanding results across various types of supported living and residential care services. Our bespoke auditing and inspection tools are based on the highest level of quality expected by Commissioner, CQC and OFSTED frameworks. Let us find any areas that need improvement. Offering an unbiased, supportive and confidential viewpoint we help advance your service by expertly reviewing key areas such as:
-
Quality of care/support planning
-
Employee knowledge and implementation of company policy & procedures
-
Education and therapeutic programmes
-
Health and safety within the environment
-
Compliance to training and development
-
Client and staff consultations
-
Infection and prevention control
-
Other organisation targeted areas
-
Action planning
We also appreciate businesses may not require full in-depth reviews, therefore we provide shorter themed targeted checks based on the businesses requirements.

Consultancy
We can help you;
-
Plan and prepare for regulator (CQC/OFSTED) and funder (Local Authority) visits via mock inspections and audits
-
Monthly Reg 44 visits
-
Implement change, models of care and continuous improvement
-
Prepare for bids using our service user led steering group
-
Deliver one off team development days based on your organisation goals
-
Mystery shop to test and develop your services
-
Deliver Management training on CQC frameworks and inspection criteria
-
Manage services in the interim to posts being filled